PlayCroco Cares
Responsible Gaming

At PlayCroco Casino, your wellbeing comes first. Gambling should be a fun and entertaining pastime — not a source of stress or financial hardship. We are committed to providing you with the tools and information you need to play safely.

Our Commitment to You
We only accept players aged 18 years and over
We provide free self-exclusion tools for all players
We do not extend credit to players under any circumstances
We train our support team to identify and assist problem gamblers
We partner with Australian gambling support organisations
We implement strict anti-money laundering protocols
Player Protection Tools

Access these tools anytime from your account settings. They are free and easy to use.

Deposit Limits

Set daily, weekly, or monthly deposit limits to keep your spending within your personal budget. Limits take effect immediately and can only be increased after a 24-hour cooling-off period.

Session Time Limits

Define how long you want to play in a single session. Once your time limit is reached, you will receive a reality check notification and be automatically logged out.

Self-Exclusion

If you feel that gambling is causing harm, you can self-exclude from PlayCroco Casino for a set period (30, 60, 90, or 180 days) or permanently. Self-exclusion takes immediate effect.

Reality Checks

Receive periodic pop-up reminders showing how long you have been playing and the net result of your session, helping you stay informed and in control of your gaming.

Recognising Problem Gambling

Problem gambling can affect anyone. If you or someone you know is displaying any of the following signs, it may be time to seek support.

  • Gambling more than you can afford to lose
  • Borrowing money or selling possessions to gamble
  • Gambling to escape problems or negative feelings
  • Feeling irritable or anxious when not gambling
  • Lying to family or friends about your gambling
  • Chasing losses by placing larger bets
  • Neglecting work, family, or social commitments
  • Difficulty stopping or controlling your gambling
  • Gambling taking up an increasing amount of your time
  • Experiencing financial difficulties due to gambling
18+
Age Verification Required

PlayCroco Casino strictly prohibits anyone under the age of 18 from registering or playing. We employ robust age verification processes and will immediately terminate any account found to be held by a minor.